We’ve been discussing this at length here. Right now, comments as an anti-fraud measure always lead us to a no-win situation. If we take the side of the commenters, we see abuse of the commenting system. If we take the side of the sellers, we see abuse of the comment deletion system.
Our approach in the short term will be to enhance the Marketplace with additional anti-fraud features that enable buyers to better gauge the legitimacy of listings (e.g. domain name ownership validation, site traffic verification, etc.).
As we do this, we will continually re-evaluate our policies on comment moderation. If it becomes practical and sensible to remove the ‘delete comment’ feature for sellers, we will.
Keep those votes and comments coming so we know your opinions on the subject!sdstudio commented
I think if a user has mad a rude comment , there should be a feature that you can click on the user name and report that user to a moderation or admin that is online and they can handle it. you would find that when another user is allow to delete any comments... there are more problems. JMHO